Support and contact
Contact the Asking Page team, report content, or delete your account from this page.
Contact us
Email: [email protected]
- For urgent matters (such as a personal-data leak or illegal content) email this address.
- Our team reviews every report within 24 hours.
- Requests about your personal data: we will respond within 30 days (and no later than the 30 days the law requires). See Privacy Policy section 9.
- For general feedback: send feedback.
Report content and block users
You can do this in the app. The author is never told who reported or blocked them.
- Tap the three-dot menu (⋯) on a post or comment.
- Choose "Report this post" or "Report this comment", then pick the reason that fits best: reveals someone else's personal information; harassment, abuse, or bullying; sexual content or 18+; illegal; spam or a scam; self-harm content.
- Tap "Submit report".
- Block: choose "Block this author" from the same menu. You will no longer see that author's posts or comments.
- Hide a post: choose "Hide this post from my feed". It is hidden from your own feed only.
- The full rules are in Terms of Use sections 4 and 5.
Delete your account
You can delete your account and data yourself in the app, without contacting us.
- Open the app and go to the "Settings" tab.
- Choose "Permanently delete this account" (it is on the Settings screen itself, and also on the "Safety and account" screen under "บัญชีและข้อมูล · DATA").
- Read the confirmation, then tap "Permanently delete account".
Deletion cannot be undone. What is deleted, and what may remain temporarily, is explained in Privacy Policy section 7.
If you no longer have the app (for example you changed phones), send your deletion request to [email protected]. Because we do not know your real name, we may ask you to prove you own the account. See Privacy Policy section 9.
If you are in distress
If you are in distress or thinking of harming yourself, please do not wait for an answer in the app. Call 1323, the Department of Mental Health hotline in Thailand (free, 24 hours). More in Terms of Use section 9.